With the COVID-19 lockdowns forcing most economic sectors to slow down, cloud technology can help your business survive and remain competitive. More specifically, you can cut costs and increase operational efficiency using the cloud. Ensuring continuity and efficiency with the cloud The need to stay at home and practice social distancing have changed the way […]
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Why your SMB needs a business continuity plan (BCP)
Multiple things can disrupt the operations of small- to medium-sized businesses (SMBs), such as natural disasters or cyberattacks. This can lead to lost revenue, or in some extreme cases, business closure. But having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster. What is a BCP? A […]
How to protect your business printers from hackers
Organizations spend resources on keeping their technology and devices secure, but they often overlook one crucial piece of hardware: printers. Printers, just like computers and Wi-Fi networks, can be an entry point for hackers and a gateway to your business’s sensitive information. Here’s what you need to know about keeping your printers secure. What makes […]
How to troubleshoot common printer problems
Printers are one of the most frustrating computer hardware to fix. They will often display an error message that tells you little about how to solve the issue. But by being aware of some of the most common printer problems and how to troubleshoot them, you can fix the issues and stay productive. Paper jams […]
Office 365 is now Microsoft 365: New features, same price
Microsoft recently launched its new slate of consumer service plans: Microsoft 365 (M365) Personal and Family. This will replace Office 365 (O365) Home and Personal, signaling the shift of the company’s consumer bundles from just a set of tools to powerful solutions that help you manage both work and life. But Microsoft isn’t simply rebranding […]
COVID-19 and the cloud: Staying connected while apart
The term “viral” has taken its original meaning, thanks to the novel coronavirus infecting millions and killing thousands of people all over the world. As it rages on, we can see how cloud computing is helping us push through these trying times. Cloud computing helps buoy economies For many people, being forced to stay at […]
How To Deal With Increasing Customer Expectations
The more you do for customers, the more they expect. That is the nature of customer service.
Excellent service providers scramble to meet the expectations of customers who have become accustomed to great service. Aggressive competitors continue to bump up their offerings in an attempt to take your customers from you.
3 WAYS TO GROW YOUR BUSINESS WITHOUT SPENDING A DIME
Follow a thought leader in your industry. Whether you follow them on social media or their blog, keep up-to-date with the issues they’re talking about. Then do further research into those issues. This keeps you in the know and more likely to learn something you can easily apply to your own business.
Do These 3 Things To Make Sure You Don’t Get Hacked
Train up. Get your entire team trained on IT security fundamentals and best practices. They should know how to create strong passwords, how to safely access the web and how to securely use e-mail – including how to identify phishing scams. They should have a clear understanding of today’s threats and how to be proactive in addressing those threats.
5 Tips to keep your business afloat during the COVID-19 crisis
Businesses across the globe have been hit hard by the COVID-19 pandemic. Many have been forced to close their doors, some only temporarily, but countless others for good. With experts saying there’s no guarantee of a rapid economic recovery, it’s important that you reassess and redefine your business strategy and buckle down for more storms […]