Since 1996, my firm has had an excellent working relationship with Guardian Information Technologies, Inc. Guardian has built our file server, provided wiring and cable needs, and initiated a backup and anti-virus protocol. Most important to our continued operations, Guardian has provided regular desktop support whenever a concern has arisen. It has been our experience that the Guardian staff has been highly responsive and accommodating to our calls for assistance over the years, and they've always been able to troubleshoot any problems we may have encountered - from software to hardware. I would highly recommend Guardian to anyone who seeks a dependable and professional firm to provide support for any and all of your computer technology needs!

Attorney at Law
Roncone Law Offices, PC
Guardian Information Technologies
5 / 5 stars

“Guardian is a wonderful resource - the team is intuitive, attentive, patient and extremely reliable.”

“After first contacting Guardian, they were extremely responsive and immediately went into action. The Guardian team went to great efforts to understand both our local network and integrated communications with outside agencies. They understand our complex needs and have exceeded our expectations for both service and support. Being a 24/7 emergency services provider, they understand the critical nature of our data and ensuring it is readily available and secure. The advantage is that the Guardian team brings to us a well-rounded staff that specializes in desktop applications, security, networking and high-level planning and management that would be impossible for just one or two employees to provide. After eight years, we continue to rely heavily on them to provide the technology services our community requires for emergency services and day to day operations. Guardian is a wonderful resource - the team is intuitive, attentive, patient and extremely reliable.”

Chief of Police
Boxborough Police Department
Guardian Information Technologies
5 / 5 stars

“Having dedicated technical support to address problems and concerns results in a much-improved level of services and reduced our down time.” 

“Our agency prior to using Guardian, handled our IT services internally by police department personnel.  Guardian was happy to review our needs and discuss the solutions and options available to best fit our department. Since Ashby Police Department has collaborated with Guardian, the computer network stability has significantly improved, and police personnel are able to focus on their duties and not computer/IT problems.  Having dedicated technical support to address problems and concerns results in a much-improved level of services and reduced our down time.”

Chief of Police
Ashby Police Department
Guardian Information Technologies
5 / 5 stars

“…I can sleep peacefully knowing that if there is a problem, I have someone who I can call.”

Before Guardian, I always worried about the dreaded call in the middle of the night that something is not working or down. Now I can sleep peacefully knowing that if there is a problem, I have someone who I can call.  Guardian is different than the other IT firms we have used because they have a team approach to handling our problems or projects. I would recommend Guardian to other Police or Fire Departments: they have experience working with the software and systems that we use on a day to day basis.”

Sterling Police Department
Guardian Information Technologies
5 / 5 stars

“Guardian is my Go-To company for the higher-level support.”

“It is just not possible to be working a helpdesk for 50 users and 100 computers and have the technical expertise in addition to being able to keep up with new Microsoft requirements. Guardian is my go-to company for the higher-level support. When you need a geek, you need to talk to an experienced, no-nonsense person, who doesn’t treat you like an idiot. I feel that they appreciate that I have made resolution attempts and given them accurate information so they can hit the ground running. We appreciate the way they keep our department updated.”

IT Administrator
Nantucket Police Department
Guardian Information Technologies
5 / 5 stars

“Guardian brought us peace of mind that our tech was secure and up to date, allowing us to concentrate on our mission.” 

“Guardian IT brought consistency and reliability to the City of Leominster’s and the Leominster Police Department’s computer systems.  By regulating and advising our hardware and software purchases they insured compatibility across City Departments, and statewide agencies, while insuring we would be prepared for future tech advances. They are equally adept at complying with the state purchasing regulations and compliance as they are in deciphering a computer schematic. Prior to working with Guardian, the discussion was to have an “in-house” IT person or a team for the City.  While this can be beneficial, it is very limiting.  Guardian’s team is able to stay up to date in cutting edge tech areas including hardware, software, networks and security. Quite simply, Guardian brought us peace of mind that our tech was secure and up to date, allowing us to concentrate on our mission.”

Former Leominister Police Chief
Guardian Information Technologies
5 / 5 stars

“Guardian provides consistency in service and support, as well as the ability to resolve problems quickly.”

“More than 20 years ago, Guardian Information Technologies built a technology infrastructure for the City of Leominster and the Leominster Public Library that provided proven stability and opportunity for flexibility and growth. Due to the longevity of their staff, Guardian provides consistency in service and support, as well as the ability to resolve problems quickly due to their familiarity with all aspects of the library's network and its services to the public. Guardian Information Technologies' personalized approach to working with their clients, and their client-centric philosophy made it a pleasure to work with them for more than two decades.”

Leominster Public Library
Guardian Information Technologies
5 / 5 stars

“Our lives have been so much easier since Guardian began supporting our network environment”

Having a small staff means that we cannot spend valuable time working on IT issues, and Guardian is an excellent solution in this regard. The Guardian Team is not only responsive but extremely knowledgeable, which means that on top of their services, they offer advice and guidance wherever needed. The services they provide are tailored to our individual library so that we can operate the way we need to, while knowing that we are safe and secure. Our lives have been so much easier since Guardian began supporting our network environment and I cannot thank them enough, and their level of support is invaluable.”

Richard Sugden Library (Town of Spencer)
Guardian Information Technologies
5 / 5 stars

“It is refreshing to pick up the phone and get help from Guardian’s staff of professionals, to quickly resolve our technology issues.”          

“It is refreshing to pick up the phone and get help from Guardian’s staff of professionals, to quickly resolve our technology issues. We are a nonprofit and are therefore quite limited by our budget, and Guardian has worked with us to provide the technology we need at a cost we can afford. Knowing that Guardian is just a phone call away provides great comfort and allows us to resolve our technological issues in a timely manner.”

Beaman Memorial Library (Town of West Boylston)
Guardian Information Technologies
5 / 5 stars

“We are extremely happy with the results Guardian has achieved in computer security and in smoothly running computers.”

“From the moment we began working with Guardian, the Princeton Public Library realized a significant workload shift. We’re no longer obligated to spend time working on computers and security issues like we used to, which means that we have much more time to focus on the daily operations of the library. We are extremely happy with the results Guardian has achieved in computer security and in smoothly running computers. I would recommend Guardian most-highly to any librarian looking for help with any technological needs.”

Princeton Public Library
Guardian Information Technologies
5 / 5 stars