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Services
Voice Services
Guardian's Powerful Messaging Tool…
Get the Message -- make your Voice Services' priorities mirror those of your business. Remember when choosing a traditional phone system used to be a dreaded decision, and buying the wrong system would lock you in for years to come…? Not only did you need to be certain to chose a system with enough capacity to accommodate your initiatives for then, but it also had to envision the features you needed to accommodate for your tomorrow.
Guardian addresses these issues and improves just about everything related to how your business communicates.
Solve Your Business' Challenges…
Our leading best of breed Voice Services becomes your intelligent partner, creating a unified communications system, in an open architecture that supports multiple remote facilities. Experience the delivered flexibility of a converged environment with a centralized PBX, Voice Mail System, Automated Attendant, and ACD -- to name just a few… Our clients refer to Guardian's Voice Services as a messaging tool that is the "best of breed." Specifically, it is realistically designed to grow with your business, whether your organization currently has 20 users or grows to 2,000 users. Your business will thrive in an environment that enables you to increase your revenue opportunities and reduce your operating expenses… utilizing the same existing hardware and software.
Prioritize your business' mission-critical IT and voice applications, facilitating personnel at different locations to reside on the same network.
Guardian's Voice Services is a centralized tool and a web-based solution that empowers your company with ease-of-use benefits. This will allow you to reduce your administrative costs. And, as a scalable solution it becomes extremely simple to deploy a multitude of added features, such as the flexibility to simply add and remove users in seconds, from any location, with just your online access. Did we mention that our open architecture frees-you-up to purchase your phones anywhere -- even from the local office supply store? Well it does… Guardian's Voice Services eliminates the issues of being dependent on any particular vendors.
Unleash the Strategic Advantages…
Approximately ten years ago, one of the communications' industry terms was "Messaging Tool" - It was mystical then, but it has become a reality now. Our complete Voice Services solution houses the messaging resources of the future;
Voice Mail
Automated Attendant
Automatic Call Distribution
Call Detail Recording
Unified Messaging
And as the list of features continues… they comprehensively integrate with your Desktop Controls for Outlook, Calendar, and Database… recognized as a "true management tool."
Portray the Picture…
A client phones you at the office. Your desktop displays the caller on your computer… depending upon the rules that you have personally created, will dictate what happens to that particular phone call, at that particular time. And, because it completely integrates with your calendar, you can pre-set rules; par example, if you're in a meeting you may choose to direct that call to your VM.
The call will display as a pop-up on your computer, where you may then elect to override the rule and take the call, or possibly if you're out of the office you may direct the call to your home office location, or any other remote facility. Since the calls are being processed from your individualized desktop, you visualize calls in the same manner as you recognize emails. This allows you to prioritize and process your messages in an email format. It's a great time saver that enables you to clearly identify each call and to respond at your discretion (comparable to email -- names are individually displayed). Talk about being in control… parallel with email, a Voice Services solution will allow you to perform flexible tasks. You can either select to save the "voice message" forever and / or forward the wave file. Our clients have highly-noted this feature… and yes; there are multitudes more…
Bring your communications up to speed - Contact Guardian today to learn more about our state-of-the-market Voice Services.
> Send us a message or call us at 978.840.1212.
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